CUCM & Unity Connection: Database backup with Disaster Recovery System

Doing backup is easy with the Disaster Recovery System that is included for both CUCM and Unity Connection. The pre-requisite is that you must have a SFTP server which you can download free from freeSSHd. The freeSSHd for Windows is quite easy to use. Configuring freeSSHd The freeSSHd resides under your taskbar. Disaster Recovery System: … Continue reading CUCM & Unity Connection: Database backup with Disaster Recovery System

CUCM and Cisco Unity Connection: Calling internal line from external line

An external caller calls to your company and wants to look for a specific person by dialing the extension belonging to a person. Ensure CTI Manager service is turned on Go to Cisco Unified Serviceability. Create CTI Route point From CUCM, Device > CTI Route Point. Add attendant DN in the gateway The gateway used … Continue reading CUCM and Cisco Unity Connection: Calling internal line from external line