CUCM voice mail implementation can be quite intimidating without any prior experience to implement it. The tutorial credit goes to this video. This post is based on the video tutorial, please watch the video tutorial and support the original author.
from CUCM, Advanced Feature > Voice Mail > Message Waiting
Cisco Voice Mail Port
The Cisco Unity Connection demo license allows you to create only two voice mail ports.
From CUCM, Advanced Feature > Cisco Voice Mail Port Wizard
From CUCM, Call Routing > Route/Hunt > Line Group
from CUCM, Call Routing > Route/Hunt > Hunt List
From CUCM, Advanced Feature > Route/Hunt > Hunt Pilot
From CUCM, Advanced Feature > Voice Mail > Voice Pilot
From CUCM, Advanced Feature > Voice Mail > Voice Profile
Add voice mail to the directory number of a phone
From CUCM, Device > Phone
Cisco Unity Connection
If you encounter “Invalid Credential” while you change your user’s password, please click on Edit > Password settings, and remove the “User Must change at next sign-in”
IP Phone tutorial message
When your Cisco IP Phone first access the voice mail server (unity connection) you will listen to a lengthy voice message which is actually the tutorial, personalized your settings if you wish or press # to finish the tutorial, after the tutorial you will be able to access your voice mail messages.
2 thoughts on “CUCM: Voice mail”
I´m going to install Unity Connection. I need to know how many voicemail ports i should set in the Wizard.
Thanks in advance.
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